In amongst all the frustration and strain associated with the new IT systems at work at the moment, last week I found that my workstation's usb port was broken. I desperately needed to save the school entrance exam onto a memory stick to take home to work on it (it was too large to e-mail as an attachment). I sent a helpdesk message to ask for it to be fixed.
The IT Support boys, let's call them John and Edward, turned up, mumbled a bit and said, "We'll change your station" and they proceded to swap mine with another colleague's. (Yes, really!) I left them while I went to teach.
Guess what?
The usb port on that one was also broken. I sent Jedward a message.
Jedward came back, tutted and hummed and then said, "We'll order you an external usb"
The next day they fitted an external usb.
Guess what?
My mouse had stopped working. I sent Jedward a message.
Jedward came back, tutted and hummed and then said, "We'll reinstall it and reboot". I left them while I went to teach.
Guess what?
My mouse worked, but the computer wouldn't reboot. It just got stuck. I sent Jedward a message.
Jedward came back, tutted and hummed and then said, "We'll get you a new station"
This morning I went into the office, and there was my new station.
Minus the post-it notes I had stuck to my old one reminding me of the things I need to remember!Guess what?
I can't remember what was on them - that's why I wrote them!!!
(I have to laugh at the moment or I would cry)